Terms for Designers

Fees & Payments Policy

Designers (Sellers) can list items for sale on Rize for free. Designers are charged only when they make a sale. Our Fees & Payments Policy explains your fees, tax and shipping responsibilities.

This policy is a part of our Terms of Use. By opening a Rize Store, you’re agreeing to this policy and our Terms of Use.

1. Types of fees

Sellers are required to pay the following types of fees:

Commission Fees

When you make a sale through Rize, you will be charged a transaction fee of 10% of the price you display for each listing (which should include any applicable taxes), but will not apply to the shipping cost.

Payment Processing Fees

All transactions on Rize are handled by third-party payment processors who charge a commission on each sale which is a percentage + a fixed amount.

Currency Conversion

All fees and pricing that appear on Rize are stated in US Dollars. Currency conversion is handled automatically by our third-party payment processors.

2. Fee avoidance

Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by Rize. This includes, for example, encouraging buyers to purchase an item in your Rize Store through another venue. The price stated in each listing description must be an accurate representation of the sale. Sellers may not charge excessive shipping fees. Sellers may not alter the item’s price after a sale for the purpose of avoiding Rize transaction fees, misrepresent the item’s location, or use another user’s account without permission.

3. Taxes

You are responsible for collecting and paying any taxes associated with using and making sales through Rize’s services.

You need to include all applicable taxes in your listing prices.

Rize’s fees do not include any withholding taxes that might apply in your home country. You are required to pay Rize the full amount of our fees and may not deduct any applicable withholding taxes from that amount.

4. Shipping your items

Sellers are responsible for shipping their sold items to buyers. If you’re using a shipping or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your Store.

By selling on Rize, you agree to our shipping rules:

‘Ship from’ address

Provide an accurate “ships from” address.

State your shipping costs

Specify your shipping costs and processing times in your listings.

Prompt shipping

Ship items promptly after they are sold. Prompt shipping means that you ship each item within 30 days of purchase, unless you specify otherwise in your policies (some items may be handmade to order or have a lead-time).

Compliance

Comply with all local and international shipping and customs regulations.

Ship to the correct address

Shipping to the wrong address is likely to result in a non-delivery case, so make sure to ship to the address listed on the Rize order.

Marking an item as shipped

Mark the order as shipped when you ship it. Remember that you may only mark an order as shipped after you actually have shipped it. When you mark an order as shipped, the buyer will receive a Rize Shipping Notification.

Charge an appropriate amount for shipping.

Charging excessive shipping fees is considered an act of fee avoidance and as such is strictly prohibited on Rize.

Proof of shipping.

In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided by the buyer. If a buyer does not receive their order, they may file a case against your Store. We recommend that you use tracked shipping to protect yourself in the event that an item goes missing. If a tracked item does go missing, your shipping provider will be liable and you will be able to claim the loss of the item from them.

5. What you can and can’t sell on Rize

Items listed on Rize must be designed and produced by the individual designer/brand running the Rize Store. A seller cannot sell items designed or produced by someone else. As such, a seller cannot create a Rize Store selling multiple brands.

Rize is about helping emerging designers so mass produced items are not allowed. Mass produced is the production of large amounts of standardized products, including and especially on assembly lines. The only time that mass produced products are allowed to be sold on Rize is when the sellers own design is applied to that product to significantly alter the look of the standardized product. For example: a seller’s own design being printed on a mass produced T-shirt. This is at the discretion of Rize admin.

6. Prohibited activities

You may not use the Rize service for activities that:

(1) violate any law, statute, ordinance or regulation.

(2) relate to transactions involving (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) cigarettes, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity, (e) stolen goods, (f) the promotion of hate, violence, racial intolerance or the financial exploitation of a crime, (g) items that are considered obscene, (h) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (i) certain sexually oriented materials or services, (j) ammunition, firearms, or certain firearm parts or accessories, or (k) certain weapons or knives regulated under applicable law.

(3) relate to transactions that (a) show the personal information of third parties in violation of applicable law, (b) support pyramid or ponzi schemes, matrix programs, other “get rich quick” schemes or certain multi-level marketing programs, (c) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (d) are for the sale of certain items before the seller has control or possession of the item, (e) are by payment processors to collect payments on behalf of merchants, (f) are associated with the sale of traveler’s checks or money orders, (g) involve currency exchanges or check cashing businesses, (h) involve certain credit repair, debt settlement services, credit transactions or insurance activities, or (i) involve offering or receiving payments for the purpose of bribery or corruption.

(4) involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.

(5) involve the listing of products that can be purchased at a lower price elsewhere.

7. Contact information

If you have any questions about the Terms, please contact our legal team.

Last Edited on 22 April 2017