Shipping and Handling

Free standard shipping worldwide. Shipments take three to five days depending on the destination. If you want to return your order for any reason, you can do so within 14 days. Some countries are subject to import taxes. Payment must be made when the shipment arrives in the destination country.

Returns and Exchanges

We highly encourage you, as the customer, to check that you’ve received the right item and that it is in perfect conditions before accepting the delivery. If you’ve received the wrong item or its damaged, please contact our customer service department within 14 days. As the customer, you have the right to return any product purchased and be reimbursed for the full amount within 14 days of delivery. Please note that the product must be in exactly the same conditions (new) as you received it. Return the watch to its original packaging, just as it was delivered. All returns must be sent to the same warehouse the product was originally dispatched from. If you need more information on how to proceed, please contact our customer service department. Customers are responsible for return shipping charges if it is not a faulty watch or the wrong product received. Shipping address: MAM (local), Calle Sant Pere Mes Alt 40, 08003 Barcelona, Spain *The customer must include their name and order number on the package.

Additional Policies

Once we’ve received the product and checked it over, we will send you an email confirming your return and reimburse the amount paid,or change for another model, which you will receive within 3 to 5 business days. If you haven’t received an email within two weeks of shipping the package, please contact our customer service department with your order and tracking numbers.